At Saoirse Jewels, we are committed to providing our customers with the best possible shopping experience. If for any reason, you are not satisfied with your purchase, we offer a comprehensive cancellation and refund policy as follows:

Cancellation Policy:

1. You may cancel your order within 24 hours of placing it.

2. To cancel your order, please contact us at saoirsejewels.co@gmail.com 

3. If you cancel your order within 24 hours, we will provide you with a full refund.
    

Refund Policy:

1. If you receive a damaged or defective product, please contact us within 7 days of receiving the item.

2. To initiate a refund, please contact us at saoirsejewels.co@gmail.com 

3. Once we receive the returned item, we will inspect it and process your refund within 7-14 business days.

4. Refunds will be credited to the original payment method used for the purchase.

5. If you received the wrong item, we will exchange it for the correct item or issue a full refund.

6. Shipping charges are non-refundable.
    

Please Note:

1. All items must be returned in their original packaging and in unused condition.

2. We reserve the right to refuse a refund if the item is not returned in its original condition.

3. Custom-made jewelry and personalized items are non-refundable.

4. We are not responsible for any loss or damage to items during the return shipping process.

5. Refunds will be processed in the currency of the original purchase.

If you have any questions or concerns about our cancellation and refund policy, please do not hesitate to contact us at saoirsejewels.co@gmail.com.